Last update: November 2025

This Privacy Policy, operated by FGS Information Processing Products Industry and Trade Inc. (FGS) www.fgs.com.tr It explains how personal data collected through the website is processed, stored, and protected.

As FGS, we will process your personal data. Law No. 6698 on the Protection of Personal Data (KVKK) and within the framework of the relevant legislation, safe and transparent We are operating in some way.
By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller for your personal data collected on this website is:

📍 FGS Information Processing Products Industry and Trade Inc. 
📞 +90 (212) 275 15 15
🌐 https://www.fgs.com.tr

2. Personal Data Collected

FGS may collect the following personal data when you visit our website or contact us:

• Identity Information: Name, surname, title

• Contact Information: Email address, phone number

• Company Information: Company name, position, sector

• Technical Specifications: IP address, browser type, device information, connection time.

• Usage Data: Pages visited, click history, form completion information.

• Interview Data: Audio recordings taken during support line or call center conversations.

This data, directly from you (for example, when filling out a form) or automatically via cookies can be collected.

3. Purposes of Processing Personal Data

FGS processes your personal data for the following purposes:

• We will review your service requests and get back to you.

• To provide information about our products and solutions.

• To increase customer satisfaction and provide technical support.

• Sending offer, campaign or informational emails

• Improving service quality by analyzing website usage.

• Fulfillment of legal obligations

Your data will only be used for the purposes stated above., measured, annoyed And in accordance with legislation It is processed in this way.

4. Storage and Security of Personal Data

FGS, your personal data on secure servers It stores and takes technical and administrative measures against unauthorized access.

The measures taken include:

• Data encryption systems,

• Firewall and antivirus software,

• Authority-based access control,

• Regular safety tests
  It is located there.

Your data will be securely stored when the processing purposes have ended or the legal retention period has expired. It is deleted, anonymized, or destroyed.

5. Use of Cookies

On our website, we use data to improve user experience and analyze site traffic. cookies It is used.

Cookies are small text files that are saved to your browser and typically:

• To protect your session,

• Remembering your preferences,

• Generating analytical reports
  It is used for this purpose.

You can control cookies through your browser settings if you wish. can refuse or can deleteHowever, in this case, some parts of the website may not function correctly.

6. Sharing Personal Data with Third Parties

FGS, your personal data It will absolutely not be shared with third parties without permission.

However, sharing is permitted under the following circumstances:

• Fulfillment of legal obligations (requests from courts, prosecutors, BTK, etc.),

• Limited collaboration with business partners, dealers or infrastructure providers for the execution of services.,

• Secure transmission under data processing agreements (e.g., cloud infrastructure services).

In these cases, data is only used to the extent necessary and data security agreement It is shared within this scope.

7. International Data Transfer

FGS may utilize systems sourced abroad for some of its services (for example, email service provider or cloud infrastructure).

In this case, data transfer, Article 9 of the Personal Data Protection Law (KVKK) in accordance with:

• To countries where adequate protection is provided or

• With the explicit consent of the data subject.
  is being carried out.

8. User Rights (KVKK Article 11)

You have the following rights regarding your personal data:

• Find out if your data is being processed.

• If it has been processed, request information about it.

• To learn the purpose of processing and whether it is being used in accordance with those purposes.

• Knowing to whom the data is transferred, domestically or internationally.

• Requesting corrections if it is incomplete or incorrectly processed.

• Requesting deletion or destruction in accordance with the law.

• If the analysis of the process by automated systems alone yields a result against you, you have the right to appeal.

• You have the right to claim compensation if you suffer damages due to an action that violates the Personal Data Protection Law (KVKK).

You can contact us to exercise these rights.

Your requests are within the scope of the Personal Data Protection Law (KVKK). at the latest within 30 days It is concluded within.

9. Data Retention Period

Your personal data will be stored for the period determined by legal retention obligations and service processes.
At the end of this period, the data It is securely deleted or anonymized.

10. Changes to the Privacy Policy

FGS reserves the right to update this Privacy Policy at any time.
Changes will take effect as soon as they are published on our website.
We recommend that you check for the latest version regularly.

11. Communication

For any questions, comments, or requests regarding this Privacy Policy, please contact us:

📍 FGS Information Processing Products Industry and Trade Inc. 
📞 +90 (212) 275 15 15
🌐 https://www.fgs.com.tr